Terms of Use

SIMPLIHERE INC. TERMS OF USE

SIMPLIHERE INC. TERMS OF USE

Last updated May 8, 2026

Welcome to SimpliHere, a Mobile App that facilitates communication between care recipients (“Care Recipients”) and caregivers (“Caregivers”) (each, a “User”), to manage caregiving needs (the “Services”).

These Terms of Use (the “Terms”) form a legally binding agreement between you and SimpliHere Inc., a Massachusetts corporation (“SimpliHere”, “we”, “our”, “us”) (collectively, the “Parties”) and governs your access to and use of the SimpliHere mobile application (the “App”) and any associated Services.

By using and accessing the SimpliHere App and Services you agree to these Terms, and consent to the collection and use of your information as set forth in our Privacy Notice. You acknowledge that these Terms and the Privacy Notice may change from time to time. If you violate these Terms, we may take action with respect to your account, including disabling or suspending your account.

  1. Services. The SimpliHere App is a Mobile App that simplifies caregiving for Caregivers and Care Recipients. Through a mobile App and personal voice assistant, Care Recipients can connect with one or multiple Caregivers (collectively “Care Circle”) to communicate with one another, manage daily life, and facilitate the provision of supportive care for the benefit of the Care Recipient. Additionally, the App may allow Users to connect with communities and access valuable resources such as news updates, products, and other services to help manage daily life.
  2. License. Subject to your compliance with these Terms, SimpliHere grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to access and use the App, content, information, and related materials, and Services. SimpliHere reserves all rights not expressly granted herein. SimpliHere reserves the right to terminate this license at any time and for any reason.
  3. Commercial Use. The App, content, information, related materials and Services may not be used for any commercial purposes unless a separate agreement has been signed.
  4. No Medical or Professional Advice. SimpliHere is not a healthcare provider and the services provided do not constitute medical or other professional services. The services provided are for informational, communication, and care coordination purposes only. Your use of this App and the Services does not create a physician-patient relationship or a fiduciary or other professional relationship. We do not recommend or endorse any specific tests, healthcare or other service providers, procedures, treatments or opinions, or other information that may appear on the App or through the Services. If you rely on any of the information provided by this App or through the Services, or by SimpliHere’s employees, or its guests or visitors, you do so solely at your own risk. DO NOT DELAY GETTING PROFESSIONAL ADVICE FROM YOUR HEALTHCARE OR OTHER LICENSED PROFESSIONAL BECAUSE OF ANYTHING YOU MAY HAVE READ ON THIS APP OR THROUGH YOUR USE OF THE SERVICES.
  5. Emergencies. The SimpliHere App does not provide access to emergency or other public safety services (such as the police, fire department, or hospitals). You should ensure you can contact your relevant emergency services providers through a mobile phone, a fixed-line telephone, or other service. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.
  6. User Account. In order to use the App, you must register for and maintain an active and accurate user account (“Account”). By creating and maintaining an Account and accessing and using the App, you warrant that you are at least 18 years old or the age of legal majority in your jurisdiction (if different than 18) and a resident of the United States. By creating an account, you agree that SimpliHere may contact you by telephone, text message, and email. Specifically, SimpliHere and its affiliates may need to contact you to confirm or send notifications to request additional information that may be needed to provide Services. You may revoke this consent at any time by contacting us.
  7. User Responsibilities. You are responsible for all activity that occurs under your Account and agree to maintain the security of your Account and login credentials. TO THE FULLEST EXTENT PERMITTED BY LAW, SIMPLIHERE IS NOT RESPONSIBLE FOR ANY UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR INFORMATION BY ANYONE USING THE APP. You agree to notify SimpliHere immediately if you discover or suspect someone has accessed your information or Account without your consent. Failure to comply with these Terms in any way may result in your inability to access or use the App.
  8. Account on Behalf of Others. If you are creating an account or using the App on behalf of another individual, such as your child, parent, or other Care Recipient you warrant that you have full and proper authority to make such decisions on behalf of the individual, or the permission of the individual or other person with such authority.
  9. Acceptable Use. You may access and use the App and Services according to these Terms only for legal, authorized, and acceptable purposes. You will not use this App in ways that: (i) violate, misappropriate, or infringe our rights, or the rights of our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (ii) are illegal, obscene, defamatory, intimidating, harassing, or instigate or encourage conduct that would be illegal or otherwise inappropriate; or (iii) involve any non-personal use of our Services unless otherwise authorized by us in advance.
  10. Hardware and Data Usage. You are responsible for obtaining the data network necessary to access and use the App and acknowledge that data and messaging rates may apply. You are responsible for obtaining compatible hardware or devices necessary to access and use the App. SimpliHere does not guarantee the App or any portion thereof will function on any particular hardware or device.
  11. Billing. If you have signed up for SimpliHere’s services on a subscription basis, you acknowledge and agree that SimpliHere may process payments automatically per the terms of your subscription plan. You furthermore acknowledge and agree that, in order to avoid disruption of Service and access to the App, you must keep a valid payment method on file at all times. SimpliHere will not be liable for any disruption in Service or damages resulting therefrom if such Service disruption was the result of you not maintaining an active, valid credit card on file. 
  12. Intellectual Property. SimpliHere owns and will retain all rights, title, and interest (including, without limitation, all patent, trademark, copyright, trade secret and other intellectual property rights) in and to the App, its associated content and software, and all copies, modifications, and derivative works thereof. You may not: (i) remove any copyright, trademark or other proprietary notices; (ii) reproduce, modify, prepare derivative works from, distribute, license, sell, or otherwise transfer, transmit, or publish any portion of the App; (iii) decompile, reverse engineer or disassemble the App; (iv) cause or launch any programs or scripts for the purpose of unduly burdening or hindering the operation and/or functionality of any aspect of the App; or (vi) attempt to gain unauthorized access to or impair any aspect of the App.
  13. No Warranties; Limitation of Liability. THE APP AND INFORMATION CONTAINED THEREIN OR COMMUNICATED THROUGH IT ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR ASSURANCES OF ANY KIND, WHETHER EXPRESS OR IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ALL WARRANTIES ARISING FROM CONDUCT, COURSE OF DEALING, CUSTOM OF TRADE OR OTHERWISE, AND THE ACCURACY, RELIABILITY, COMPLETENESS, QUALITY, CURRENTNESS OR TIMELINESS OF INFORMATION. SIMPLIHERE SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR SUCH USE, RESULTS OR RELIANCE. YOUR USE OF THE APP IS AT YOUR OWN RISK. YOU AGREE THAT THE ENTIRE RISK ARISING OUT YOUR USE OF THE APP, AND ANY SERVICE REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. SIMPLIHERE SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF YOUR USE OF OR RELIANCE ON THE APP OR SERVICES OR YOUR INABILITY TO ACCESS OR USE THE APP.You are responsible for discerning and confirming the accuracy of the information provided on the App with other sources before undertaking any course of action based on it.

    IN NO EVENT SHALL SIMPLIHERE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OR INJURY FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, USE, GOODWILL, INFORMATION OR DATA; PERSONAL INJURY OR PROPERTY DAMAGES ARISING OUT OF USE OF THE APP, REGARDLESS OF THE LEGAL THEORY UNDER WHICH SUCH DAMAGES ARE SOUGHT, AND EVEN IF ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

    THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT ALLOWED BY LAW AND THIS LIMITATION AND OTHER TERMS/PROVISIONS HEREOF CAN ONLY BE MODIFIED BY AN ARBITRATOR OR COURT TO MAKE IT ENFORCEABLE TO THE MAXIMUM EXTENT ALLOWED. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU. CHECK YOUR LOCAL LAWS FOR RESTRICTIONS OR LIMITATIONS REGARDING THE EXCLUSION OF IMPLIED WARRANTIES. IN THE EVENT SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DAMAGES TO THE EXTENT INDICATED ABOVE, OUR LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE ESSENTIAL ELEMENTS OF THESE TERMS.

    SIMPLIHERE EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS, OR ANY USE OF THE APP OR RELATED SERVICE.

  14. Dispute Resolution. If any dispute arises out of or relates to these Terms, your use of the App, or related Services or a breach thereof, you agree to provide written notice regarding the act of such dispute within five (5) days to SimpliHere (the “Written Notice of Alleged Breach”). Upon Written Notice of the Alleged Breach, the Parties shall make reasonable efforts to informally resolve such dispute. If the dispute cannot be settled through such direct discussions, the Parties agree to first endeavor to settle the dispute in an amicable manner by non-binding mediation in accordance with the rules of alternative dispute resolution of the Commonwealth of Massachusetts for the judicial circuit containing Middlesex County before resorting to any other process for resolving such dispute. In the event of litigation, the prevailing party shall bear the cost of all associated reasonable attorneys’ fees and expenses. A. No Class Action. You agree that you may only bring an action in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
  15. Indemnification. You agree to indemnify and hold SimpliHere and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors harmless from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the App, your violation of these Terms, or your violation of any rights of another.
  16. Miscellaneous Provisions

A. Entire Agreement; Notice. These Terms constitute the entire agreement between the parties and supersedes any prior understanding of any kind. All notices, demands, requests and replies shall be in writing and shall be deemed given when delivered in person or sent first class, postage pre-paid, US Registered Mail, or electronic mail as follows:

For Company: SimpliHere Inc.
Attn: Joanna D. Rosenberg, CEO
c/o Venture Lane
55 Court Street, Floor 2
Boston, MA 02108
admin@SimpliHere.com

B. Force Majeure. Neither you nor SimpliHere shall be in default by reason of failure or delay of performance, except for your payment obligations, where such failure or delay is due to any cause beyond reasonable control, including strikes, civil disturbances, riot, invasion, epidemic, hostilities, war, natural disaster, acts of God, flood, fire, or other circumstances beyond your or SimpliHere’s reasonable control.

C. Survival. All provisions hereof which by their nature should survive termination shall so survive such termination including, but not limited to, intellectual property ownership provisions, warranty disclaimers, and limitations of liability.

D. Severability; Modification; Assignability. To the extent any provision herein is deemed unenforceable, all remaining provisions shall not be affected and shall remain in full force and effect. SimpliHere reserves the right to modify these Terms. If we make any changes, we may provide you with notice of such changes by providing a notice through the App or updating the date at the top of these Terms. Such changes will be effective immediately and your continued access to and use of the App confirms your acceptance of such changes. If you do not agree to the amended terms, you must stop accessing and using the App. You may not assign in whole or part your agreement to these Terms. SimpliHere may assign its interests hereunder.

E. No Third-Party Beneficiaries. Use of the App and Services is for the sole benefit of the Parties and their respective successors and permitted assigns. Nothing herein, express, or implied, is intended to or will confer upon any other person or entity any legal or equitable right, benefit, or remedy whatsoever, under or by reason of your use of the App or Services.

F. No Waiver. Failure to enforce any provision hereof will not be construed as a waiver of such provision, nor prevent a Party thereafter from enforcing the provision or any other. The rights granted are cumulative, and the election of one will not constitute a waiver of such Party’s right to assert other legal and equitable remedies available under the circumstances.

G. Choice of Law, Jurisdiction, and Venue. These Terms shall be construed in accordance with, and governed by, the laws of the Commonwealth of Massachusetts, without regard to conflicts of law principles. The Parties voluntarily consent to the jurisdiction of all Federal and State Courts located in Massachusetts. The Parties further agree and consent that venue of any action shall be undertaken in Middlesex County, Massachusetts.

H. Interpretation. The headings contained herein are for reference only and shall not affect the meaning or interpretation of these Terms. These Terms shall not be interpreted more strictly against either SimpliHere merely because SimpliHere drafted it.